Understanding Functional Communication Training (FCT) and Why It Matters

Navigating the world of Applied Behavior Analysis (ABA) therapy can feel overwhelming, especially when you add the complexities of insurance and billing. For parents of newly diagnosed children and current families alike, one thing is clear: you deserve transparency. The single most important thing you should know is that a trustworthy provider will be an open book about their financial practices. Your focus should be on your child's progress, not on decoding confusing invoices. To help you find a partner who values clarity as much as you do, here are the five core questions you must ask any ABA provider before you begin services. 1. What is my out-of-pocket cost for ABA Therapy? Explaining the ‘Explanation of Benefits’ (EOB) This is the most fundamental question. A vague answer here is a major red flag. You need a clear, written breakdown of your financial responsibility. The provider should be able to give you a detailed estimate based on your specific insurance plan. They should explain the key components of your cost including any deductible, co-pay or co-insurance and out-of-pocket maximums. A good provider will proactively send you the EOB and help you understand what it means. 2. What happens if my insurance provider changes once services start? People change jobs and insurance plans. A prepared provider will have a clear, standardized process for this transition to minimize disruption to your child's therapy. It is imperative that you notify your provider immediately of any insurance or plan changes. The provider should immediately re-verify your new benefits, including deductibles, co-pay, and authorization requirements. Families should be aware that insurance co-pays, co-insurance, and deductibles are reset annually on January 1. As a result, increased out-of-pocket costs may apply. 3. What happens if my insurance provider denies claims? Claim denials are common, especially in ABA therapy. The provider should have a dedicated billing department or specialist who handles claim denials and their process for correcting errors, peer-to peer review and formal appeals. 4. Am I responsible for missed or cancelled appointments? The provider should have their cancellation policy in writing. It should specify the notification process, cancellation fees and exceptions. 5. How are service authorizations tracked by the agency? Insurance companies authorize ABA therapy in specific blocks of time (e.g., a certain number of hours per month for six months). If the provider fails to track this accurately, your child's services could suddenly stop. The provider should use a system to track each client's authorizations start date, end date, and total authorized hours. By asking these five questions, you force the provider to demonstrate their competence, transparency, and commitment to clear communication. Their answers will tell you everything you need to know about whether they are a partner you can trust. Transparency in billing isn't just a nice to have; it's the foundation of a trusting partnership between your family and your ABA provider. At Sidekicks, we believe in transparent billing you can trust.

For Families with Young Adults (Ages 16–21)

At Sidekicks, we’ve always believed that progress doesn’t have to come with fanfare to be worth celebrating. Sometimes, the most meaningful growth is found in the smallest of moments. A smile. Eye contact. Trying something new. Saying a word. Getting through the morning routine independently. These are the quiet victories that build confidence and change lives. It’s easy to get caught up in milestones and timelines, but in our world, success isn’t about comparison. It’s about connection. It’s about seeing every individual for who they are, honoring their pace, strengths, goals, and being fully present for their journey. We work with individuals of all abilities and ages, and what’s universal is this: small steps lead to big breakthroughs. When someone makes a new friend, communicates a need, or simply has a great day, that’s a win. And as a team, we’re here to notice it, appreciate it, and build on it. Families often ask us what progress looks like. The truth is, it looks different for everyone. But when we slow down and recognize the little things, we remind ourselves just how powerful this work is. At Sidekicks, we’re proud to be part of those moments. We celebrate the small wins because we know they’re not small at all.

It’s been over a decade since Sidekicks began as a college project in 2012. At the time, I was a student with an idea, not fully aware that what I was building would become a lifelong mission. What was thought to be a short-term venture turned into something deeply personal, evolving through each family we’ve had the chance to support. I started Sidekicks with the simple hope that if I could help even one family, it would be worth it. That belief still fuels me today, but now the mission has grown. I’m driven to help as many families as we possibly can, in a variety of meaningful ways. At its core, Sidekicks has always been about one thing: enriching lives. We’ve never just wanted to offer a service. We’ve always wanted to create a place where individuals with disabilities can thrive, exceed their potential, and feel truly supported every step of the way. It’s probably been years since I’ve shared this side of myself. But I see this as an opportunity to reconnect with the heart behind what we do, and to remind everyone, including myself, of the “why” behind Sidekicks. One of the biggest takeaways I’ve had on this journey is that we are all capable of pushing ourselves more than we think. So often, we accept the excuses in our heads as truth without questioning them. Success is never guaranteed, but you have a much better chance of failing forward than waiting around for the “right” excuse to dissolve. Growth comes from movement, not hesitation. From the very beginning, Sidekicks has been a team effort rooted in purpose. We’ve always cared deeply about doing right by the people who depend on us. Our services aren’t just tasks to check off. They’re real interactions that carry real weight. Every member of our team brings that same commitment, and it’s what makes this work so powerful. We do this because the fulfillment we get from making a positive difference in someone’s life is unlike anything else. It’s one of the few things in this world that nobody could possibly ever take away from you. It’s the small victories, a smile, a new skill learned, a family feeling supported that keep us inspired. Those moments are what remind me why this work matters. Over the past 13 years, we’ve faced our share of challenges. We’ve had tough days, unexpected changes, and moments that tested us. We didn’t always have all the answers, but we stayed committed to figuring it out and we figured it out together. Shoutout to our former staff who were part of those early days, you know how much of this journey was trial and error. What we never lacked was the drive to get it right for the individuals we serve. That’s what always pushed us forward. As we continue to grow and evolve, my hope is that we never lose sight of this purpose. I want Sidekicks to be a place where our team feels empowered and prepared to take their skills to the next level. I want the people we support to know they have a community behind them. One that believes in their potential and works tirelessly to help them succeed. This journey is bigger than any one of us. It’s about creating something lasting. Something that truly matters. Thank you to everyone who has been part of this. Our team, our families, our community. Your trust and dedication mean everything. We’re also excited to share that we have some meaningful new plans in the works for the future of Sidekicks. Stay tuned. Let's keep moving forward!

Summer brings sunshine, longer days, and opportunities to make meaningful memories. But for individuals with sensory processing differences, typical summer activities can be overstimulating. Crowds, loud noises, unfamiliar textures, and unpredictable schedules can make it hard to fully enjoy the season. With some planning and creativity, families and caregivers can create summer fun that feels safe, accessible, and exciting for everyone. Here are a few sensory friendly activities to try this summer: Backyard water play Create a fun and controlled environment with a sprinkler, splash pad, or water table at home. These activities allow for cooling playtime without the unpredictability or noise of a public pool. Let your loved one explore the water on their terms. Some may enjoy wearing water shoes or goggles for added comfort. Nature walks during quieter hours Local parks or trails can be a wonderful way to engage the senses calmly. Go early in the morning or later in the evening when parks are less crowded and temperatures are more comfortable. Listen for birds, collect leaves or rocks, or just enjoy a peaceful stroll. DIY sensory bins Fill bins with items like kinetic sand, dried beans, or water beads. Bring them outside for a mess-free, relaxing activity. You can even theme the bins with summer items like seashells, toy sea animals, or mini shovels. Create a chill zone  Set up a shaded tent, umbrella, or pop-up canopy where someone can retreat and take a break. Equip it with fidget toys, noise-canceling headphones, books, or a cooling towel to make it extra inviting. Sensory friendly community events Check your local library, movie theater, or community center for sensory friendly programming. These events are often designed with lighting, volume, and pacing adjustments to better meet the needs of individuals with sensory sensitivities. Summer can be enjoyable and accessible for all with a little flexibility and preparation. The goal is not to do it all, but to find what feels right for your loved one and your family. With the right support, summer fun can be a season of confidence, joy, and connection.

By Sidekicks Support Services Summer is a season for sunshine, water play, and family fun. For individuals with disabilities, it can also come with unique safety concerns. 

Whether you're heading to the beach, pool, lake, or even a backyard sprinkler, ensuring that your loved one is safe near water is essential. At Sidekicks, we’re passionate about empowering families and caregivers with practical tools, peace of mind, and joyful experiences. These inclusive water safety tips are designed to help everyone stay cool and safe this summer. 1. Understand the Individual’s Needs Every person experiences water differently. Whether they have physical limitations, sensory sensitivities, or communication challenges, it’s important to know how your loved one interacts with water environments. Do they get overstimulated by splashing or loud noises? Are they prone to elopement or wandering? Do they understand verbal directions or need visual cues? Taking these factors into account before any water-based activity allows you to prepare appropriately and avoid unsafe situations. 2. Pick the Right Location Not all water access points are created equal. Look for inclusive spaces that are designed with accessibility in mind. Accessible beaches and pools: These often have ramps, lifts, and adaptive changing facilities. Inclusive swim programs: Ask about classes or swim times for individuals with disabilities. Trained staff: Verify whether lifeguards or instructors have experience working with individuals who require additional support. Pro tip: Call ahead. Don’t be afraid to ask detailed questions about accessibility, crowd levels, and accommodations. 3. Use Proper Equipment The right tools can significantly reduce the risk of accidents: Adaptive life jackets: Choose USCG-approved devices that support posture and breathing for individuals with mobility challenges. Sun protection gear: Rash guards, hats, and shaded tents help avoid overheating. Communication aids: Laminate a simple waterproof communication board or bring a speech device with protective casing if your loved one is nonverbal. 4. Prioritize One-on-One Supervision Even with lifeguards present, direct and dedicated supervision is critical. Follow the “arm’s reach” rule. Always stay close enough to intervene instantly. Use visual identifiers like bright clothing or swim caps. Rotate supervision responsibilities among caregivers to stay alert. Name the person who is "on-duty" for supervision when rotating so that everyone involved knows who is supervising at all times. A lot of accidents involve miscommunication of who was supposed to be supervising. If your loved one is supported by a Sidekicks staff member during summer outings, make sure their role includes clear safety expectations. 5. Enroll in Adaptive Swim Lessons The earlier individuals learn water orientation and safety, the better. Many YMCAs, Special Olympics, and local swim schools offer modified instruction for individuals with disabilities. Key focus areas should include: Floating and breath control Exiting the water safely Recognizing pool edges and signs Practicing “stop and wait” skills at poolside 6. Prepare an Emergency Plan Before heading out, review an emergency plan with your team. Assign who will call 911, who will assist the individual, and who will meet emergency personnel. Know the exact address of your swimming location. Keep medications and emergency contact info in a waterproof bag. Technology can also help. Consider using GPS trackers or wearable alarms for individuals who may wander or need extra support. 7. Celebrate the Joy of Safe Play Summer water activities can and should be fun, not feared. With the right preparation, families can build beautiful memories while also fostering independence, confidence, and inclusion. Whether it’s wading in the bay, swimming laps, or just dancing through the sprinkler, water fun is for everyone and it’s even better when it’s safe.

Building independence is one of the most empowering gifts you can give a child. It fosters self-confidence, decision-making skills, and a sense of responsibility. Whether at home, school, or out in the world, promoting independence helps children prepare for life’s challenges while encouraging them to thrive in their own unique ways. Here are five practical strategies to help build independence in children. 1. Encourage Decision-Making Allowing children to make choices helps them to develop critical thinking and decision-making skills. Start with small decisions, such as choosing between two outfits, snacks, or activities. As your child’s confidence grows you can incorporate opportunities to make complex choices and decisions, such as planning a family outing or organizing their study schedule. Tip: Offer limited options to avoid overwhelming your child and praise their decisions to boost confidence. 2. Create a Consistent Routine Routines give children a sense of structure and predictability, helping them understand what to expect and how to manage their time. Assign tasks within the routine that they can manage independently, such as brushing their teeth, setting the table, or packing their school bag. Tip: Use visual schedules or checklists for younger children to help them follow their daily routines independently. 3. Teach Life Skills Teaching life skills is essential to foster your child’s independence. Involve your child in age-appropriate tasks such as making a sandwich, tidying up their toys, or doing simple chores. Over time, progress to more advanced responsibilities, such as cooking meals, managing money, or organizing their personal belongings. Tip: Be patient as they learn. Mistakes are a natural part of the learning process and offer valuable lessons. 4. Promote Problem-Solving Help children develop problem-solving skills by encouraging them to think through challenges. Instead of immediately providing solutions, ask guiding questions like, “What do you think we could do about this?” or “What are some other ways to solve this problem?” This approach teaches them to think critically and trust their ability to handle situations. Tip: Celebrate their problem-solving efforts, even if the solution isn’t perfect, to build resilience and confidence. 5. Support Without Hovering It’s natural to want to protect children, but stepping back allows them to take ownership of their tasks and responsibilities. Offer support when they truly need it but encourage them to try difficult tasks on their own first. This balance helps to build self-reliance while knowing there is a safety net if needed. Tip: Gradually increase the level of responsibility and independence you expect as they grow, ensuring your expectations align with their developmental stage. Final Thoughts Building independence is a gradual process that requires patience, consistency, and trust. By incorporating these five strategies into your daily interactions, you can help your child develop the skills and confidence needed to navigate life with independence and self-assurance. Remember, the goal isn’t perfection, it’s progress! Independence is a lifelong skill that will empower your child to succeed, adapt, and thrive in all areas of life. Start small, stay supportive, and watch them soar!