Sidekicks Standard of Care

At Sidekicks, we believe that trust is the foundation of progress. For over a decade, our mission has been enriching lives, and we have learned that true partnership is built on transparency, integrity, and a relentless focus on your individual's outcomes.

This is our promise to those we support. It is the standard we hold ourselves to.

1. Intentional and Individualized Treatment

Your individual is not just a diagnosis, they are a person. Treatment plans are crafted by our Board Certified Behavior Analysts (BCBAs) or program supervisors for services such as speech, ISS, and DDD coordination. We do not use templates or cookie-cutter plans. The team Sidekicks approaches every session serving with a purpose, ensuring progress is measured by your individual's growth, not just the hours we bill.

2. Transparency in Billing

You will never receive a surprise bill from Sidekicks. We provide a clear, easy-to-understand breakdown of services before they begin. We will explain your insurance benefits, including Medicaid and state-funded programs, in plain English. We answer every billing question honestly and promptly. This is about doing the right thing so you can have peace of mind.

3. Open and Proactive Communication

You are an important member of your individual's support team. You will receive regular, direct updates from your support team. This is more than a report, it is an ongoing collaboration. At Sidekicks, we celebrate victories with you and address challenges in real-time. We are responsive to your calls and emails because we are in this together.

4. Uncompromising Clinical Expertise

Our Sidekicks team is our greatest asset. We are committed to ongoing training, supervision, and ethical excellence. Our BCBAs, supervisors and therapists are not just employees, they are dedicated professionals who are passionate about helping individuals succeed. We invest in our team so they can invest in the people they serve.

5. A True Partnership in Your Individual's Journey

We are more than a service provider, we are your ally. Sidekicks is here to support you and celebrate with you. Whether through ABA, ISS, speech, or DDD services, we are your resource and your partner. We are enriching lives together, and your success is our success.

This is the Sidekicks Standard. We deliver on this promise every day because that is what being a Sidekick is all about.